Privacy & Cookies Policy
 
At CarvitalTools, we are committed to protecting your privacy and ensuring transparency in how we handle your personal information and cookies. This policy explains our data practices, cookie usage, and your rights when interacting with our website, including purchases of Autolite Iridium Spark Plugs, alloy wheels, and diagnostic tools.

1. Introduction

 
This policy combines our Privacy Policy and Cookies Policy to provide a comprehensive overview of:
 
  • How we collect, use, and share your data.
  • The types of cookies we deploy and their purposes.
  • Your rights to control your information and cookie preferences.
 
By using our site, you consent to the practices described below.

2. Personal Information We Collect

 
We gather data to enhance your experience and fulfill orders for products like Autolite XP Iridium Spark Plugs:

a. Mandatory Information

 
  • Contact Details: Name, email, phone number, shipping address.
  • Payment Data: Encrypted credit card details (processed by third parties like PayPal).
  • Order History: Transaction records, product preferences.

b. Optional Information

 
  • Survey Responses: Feedback on products or services.
  • Account Profile: Customized settings, saved payment methods.

3. How We Use Your Data

 
  • Order Fulfillment: Process payments, ship products, and provide tracking updates.
  • Customer Support: Resolve inquiries about spark plug compatibility or tool troubleshooting.
  • Marketing: Send tailored promotions (e.g., “20% off alloy wheels”)—opt-out available.
  • Security: Prevent fraud and unauthorized access to your account.

4. Sharing Your Information

 
We share data with trusted partners under strict confidentiality agreements:
 
  • Payment Processors: Stripe, PayPal (PCI-DSS compliant).
  • Shipping Carriers: FedEx, DHL (to deliver orders).
  • Analytics Providers: Google Analytics (to improve site performance).
  • Legal Compliance: Disclose data if required by law.

5. Cookies & Tracking Technologies

a. What Are Cookies?

 
Small text files stored on your device to remember preferences and track behavior.

b. Types of Cookies We Use

 
  1. Strictly Necessary Cookies
    • Required for core site functionality (e.g., adding items to your cart).
    • Cannot be disabled.
  2. Performance Cookies
    • Track traffic and usage patterns (e.g., pages visited, time spent on product pages).
    • Used to optimize user experience.
  3. Functional Cookies
    • Remember preferences like language or currency.
    • Improve usability (e.g., “Save Address” feature).
  4. Marketing Cookies
    • Deliver personalized ads (e.g., “Autolite spark plug deals”).
    • May be set by third-party partners like Google Ads.

c. How to Manage Cookies

 
  • Browser Settings: Adjust cookie preferences via your browser’s privacy options.
  • Cookie Consent Banner: Customize your preferences on our site.
  • Opt-Out Tools: Use YourAdChoices to manage interest-based ads.

6. Data Security

 
  • Encryption: Use SSL technology for secure data transmission.
  • Access Controls: Limit employee access to sensitive information.
  • Firewalls: Protect against cyber threats.
  • Third-Party Standards: Require partners to meet ISO 27001 security protocols.

7. Your Rights

 
You have the right to:
 
  • Access: Request a copy of your stored data.
  • Correct: Update inaccurate information (e.g., shipping address).
  • Delete: Request data removal (subject to legal obligations).
  • Data Portability: Transfer your data to another provider.
  • Withdraw Consent: Opt out of marketing communications.
 
To exercise these rights, email [email protected].

8. Children’s Privacy

 
We do not knowingly collect data from children under 13. If accidental collection occurs, we will promptly delete the information.

9. Third-Party Links

 
Our site may link to external platforms (e.g., social media). These sites have their own privacy policies, and we are not responsible for their practices.

10. Data Retention

 
We retain your data only as long as necessary for:
 
  • Fulfilling orders or customer service requests.
  • Compliance with tax/legal requirements.
  • Resolving disputes or enforcing our Terms.

11. Policy Updates

 
We may revise this policy to reflect legal changes or technological advancements. Revisions will be posted on our site, and significant updates will be notified via email.

12. Contact Us

 
For privacy or cookie-related inquiries:
 

13. Additional Resources

 
  • Privacy Policy
  • Terms & Conditions
  • Cookie Settings
 
Thank you for trusting CarvitalTools! Your privacy is our priority, and we strive to maintain transparency in all data-related practices.
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